Open to opportunities

Nneka Blue-Long

@nnekabluelong

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Results-driven operations manager transitioning into logistics industry.

United States

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What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration in logistics.

I am a results-driven professional with a strong background in insurance claims and independent auto adjusting, currently seeking to transition into the logistics industry. My experience as an Operations Manager at Flavor Holdings LLC allowed me to scale revenue significantly while expanding business partnerships and enhancing client retention through strategic growth initiatives.

Throughout my career, I have developed customized logistics solutions and optimized service workflows, leading to improved customer satisfaction and operational efficiency. My roles have equipped me with excellent problem-solving skills, attention to detail, and the ability to thrive under pressure in fast-paced environments. I am eager to leverage my transferable skills in fleet management, route optimization, and supply chain coordination to drive operational success in logistics.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Flavor Holdings LLC

Jan 2023 - Present (2 years 5 months)

Scaled revenue from $3,000 to $12,000/month by executing data-driven marketing strategies and operational improvements. Expanded TPAs from 3 to 12, significantly increasing business partnerships and client retention.

Operations Management Revenue Data Analysis Strategic Planning

Solutions Specialist

Regional Acceptance

Mar 2024 - Jan 2025 (10 months)

Developed customized logistics solutions integrating CRM tools to track shipments, resulting in a 25% boost in customer satisfaction. Optimized service workflows, improving response times by 20%.

CRM Workflow Optimization Customer Satisfaction Process Improvement

Pharmacy Technician

CVS

Jun 2021 - Jul 2023 (2 years 1 month)

Managed medication inventory ensuring 100% accuracy in order fulfillment. Improved billing processes, cutting claim rejections by 35% and reinforcing compliance standards.

order fulfillment Inventory Management Compliance Billing Quality Control

Dispatcher/Trainer

SPX Transformer Solutions Inc

Jun 2016 - Feb 2020 (3 years 8 months)

Oversaw dispatch operations, coordinating timely pickups and deliveries, reducing turnaround times by 30%. Trained team members in routing and scheduling, increasing productivity by 20%.

Dispatch Coordination Routing Scheduling Productivity

Quality Inspector Manager

Cooper-Standard Holdings Inc

Jun 2011 - Jul 2016 (5 years 1 month)

Implemented advanced quality control procedures, boosting inspection accuracy by 30%. Led initiatives to reduce product defects by 40%, ensuring logistics compliance.

Quality Control Inspection Accuracy Project Management