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Nkwocha Gift

@nkwochagift

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Bank teller at Stanbic IBTC who handles Maersk Nig Ltd. freight payments, customer enquiries, and transaction records.

Nigeria

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What I'm looking for

I'm seeking a graduate trainee opportunity to develop professionally and contribute to operational efficiency, particularly within structured, high-performance industries. I'm available for immediate employment and willing to relocate.

At Stanbic IBTC (Onne Implant), I confirm and receipt freight-charge payments made on behalf of Maersk Nig Ltd. I also help customers process transactions and handle enquiries and complaints.

I use Microsoft Excel to support payment control and account reconciliation, and I track and record transaction information. I also balance cash drawers and reconcile discrepancies.

At Bite Delight GRAPort Harcourt, I assisted customers with product enquiries and purchases and maintained daily sales records. During my NYSC service, I assisted with laboratory procedures and sample handling, while at MeridianHospital Port Harcourt I assisted with lab tests and equipment maintenance.

Experience

Work history, roles, and key accomplishments

Current

Teller

Current

Stanbic IBTC

Dec 2025 - Present (10 months)

Worked with a team of five to confirm and receipt payments for Maersk Nig Ltd. Handled large volumes of daily transactions, customer enquiries, complaints, and account reconciliation using Microsoft Excel.

Customer Service Excel Account Reconciliation Cash Handling Transaction Processing Records Management Problem Solving Communication Skills

National Youth Service Corp

NYSC

Jan 2024 - Jan 2025 (1 year)

Assisted in laboratory procedures and sample handling, maintained accurate records and documentation, and supported senior staff in daily operational tasks.

Laboratory Procedures Lab Sample Handling Record keeping Documentation Operational Support

Customer Service

Bite Delight

Jan 2022 - Jan 2024 (2 years)

Assisted customers with product inquiries and purchases, handled daily sales transactions, and maintained accurate records to improve customer satisfaction.

Customer Service Sales Transactions Record keeping Customer Satisfaction

Laboratory Assistant

Meridian Hospital

Jan 2019 - Jan 2021 (2 years)

Assisted with lab tests and equipment maintenance, ensured cleanliness and compliance with safety standards, and recorded and reported test results accurately.

Laboratory Testing Equipment Maintenance Safety Compliance Record keeping Reporting