Afolashade Adenubi
@afolashadeadenubi
I resolve customer issues, build trust, and support accurate financial administration in fast-paced environments.
NigeriaWhat I'm looking for
I've supported customers at Spar Shopping Mall and HOH Telecommunication by welcoming shoppers, resolving complaints, explaining products, and helping people find the right solutions.
At Mecure Healthcare Limited, I serve as a key contact for creditors and vendors, resolve payment queries, reconcile bank accounts, and maintain accurate financial documentation using Tally.ERP 9.
I bring a calm, people-first approach to customer service, with clear communication, careful follow-through, and the ability to work effectively under minimal supervision.
Experience
Work history, roles, and key accomplishments
Account Officer
Mecure Healthcare Limited
Jan 2020 - Present (6 years 8 months)
Served as key point of contact for creditors and vendors, resolving payment queries and meeting deadlines. Reconciled bank accounts and processed financial data using Tally ERP 9.
Quality Control Officer
Superflux International Limited
Jan 2018 - Nov 2019 (1 year 10 months)
Monitored production operations against specifications, identifying issues early to protect product and customer satisfaction. Recommended process adjustments and removed non-conforming products.
Customer Service Personnel
Spar Shopping Mall
Jan 2017 - Dec 2017 (11 months)
Welcomed customers with a warm greeting and guided them to correct racks and counters. Provided accurate product information to support informed purchase decisions.
Sales Attendant
HOH Telecommunication
Jan 2013 - Jan 2015 (2 years)
Held one-on-one product discussions to match customers with the right solution. Handled and resolved customer complaints, turning difficult interactions into positive outcomes.
Cashier
Tantalizer Plc
Balanced cash drawer accurately at start and end of every shift. Maintained a clean, organized checkout area and explained promotions to customers.
Education
Degrees, certifications, and relevant coursework
Moshood Abiola Polytechnic
Higher National Diploma, Accounting
Higher National Diploma in Accounting from Moshood Abiola Polytechnic, Abeokuta, Ogun State, Nigeria, completed in 2019.
Moshood Abiola Polytechnic
National Diploma, Accounting
National Diploma in Accounting from Moshood Abiola Polytechnic, Abeokuta, Ogun State, Nigeria, completed in 2012.
Kehinde Bashorun Memorial Comprehensive College
West African School Certificate, General Studies
West African School Certificate (WAEC) from Kehinde Bashorun Memorial Comprehensive College, completed in 2009.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Skills
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