Open to opportunities

Nitish Kumar

@nitishkumar8

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MBA-qualified professional skilled in resource planning and team coordination.

United Kingdom

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What I'm looking for

I seek a role that fosters collaboration, encourages professional growth, and values innovative problem-solving.

I am an MBA-qualified professional with extensive experience in resource planning, team coordination, and client delivery within dynamic tech and consulting environments. My proven ability to optimize capacity and workforce pipelines has significantly enhanced project delivery and resource utilization. I excel in cross-functional team leadership and maintain clear communication with stakeholders to ensure project goals and client expectations are consistently met.

Currently, I serve as a Resource/Delivery Manager at Avkalan.ai, where I lead workforce planning and project resourcing for multiple AI solution initiatives. My efforts have resulted in a 35% increase in resource utilization and a 20% reduction in bench time. I am passionate about fostering a high-performance culture, mentoring junior team members, and supporting their professional growth through development opportunities.

With a strong background in service delivery and recruitment management, I have successfully directed workforce planning across various client accounts, achieving high fulfillment accuracy and improving project profitability. I am dedicated to continuous improvement and leveraging my skills to drive success in every project I undertake.

Experience

Work history, roles, and key accomplishments

Current

Resource/Delivery Manager

Current

Avkalan.ai

Jan 2024 - Present (1 year 6 months)

Led workforce planning and project resourcing for over 10 concurrent AI solution initiatives, ensuring alignment between client requirements and internal delivery capabilities while maintaining 100% on-time project execution. Collaborated with cross-functional engineering, product, and leadership teams to allocate talent based on skills, availability, and project priority, increasing resource util

Workforce Planning Resource Allocation Stakeholder Management Pipedrive Jira

Project Intern

JBC

Sep 2023 - Present (1 year 10 months)

Devised and implemented comprehensive business development strategies and sales processes for a boutique consulting firm specialising in organisation design, workforce planning, and competency frameworks. Collaborated with senior stakeholders to craft tailored responses to RFPs in the international development sector, leading to the successful acquisition of £88K in new projects.

Business Development Sales Processes Organisation Design Workforce Planning RFP Collaboration With Senior Stakeholders Sales Pipeline Management

Customer Satisfaction Team Member

Whitbread PLC (Brewers Fayre)

Mar 2023 - Present (2 years 4 months)

Provided exceptional front-of-house service to enhance customer satisfaction and loyalty, helping raise average customer review ratings from 3.3 to 3.7 in six months. Upsold menu items and promotions to increase average customer spend, directly contributing to higher daily sales revenue and overall restaurant growth.

Customer Service Customer Satisfaction Sales Upselling Order Management Problem Solving

Service Delivery Manager- US/Canada

eTeam Infoservices

Sep 2021 - Present (3 years 10 months)

Directed workforce planning and end-to-end resource allocation across multiple client accounts, including Meta (Facebook), supporting 150+ technical and functional hires annually with 95% fulfilment accuracy. Partnered with client stakeholders and internal recruitment leads to align hiring priorities, clarify demand forecasts, and ensure timely delivery of talent for both IT and non-IT project str

Workforce Planning Resource Allocation Client Management Recruitment Time To Fill Reduction Utilization Dashboards

Assistant Delivery Manager- US/Canada

ALOIS Staffing

Jan 2021 - Present (4 years 6 months)

Spearheaded talent allocation for a high-priority client (HCL), successfully delivering 12 critical hires within 3 months by aligning staffing strategies with project urgency and capability needs. Partnered with recruitment and delivery leads to coordinate workforce planning efforts, ensuring seamless integration of new resources into client engagements and minimizing project delays.

Workforce Planning Market Insights Cost Awareness Diversity & Inclusion Strategic Sourcing

Recruitment Team Lead- US/Canada

eTeam Infoservices

Oct 2018 - Present (6 years 9 months)

Mentored a team of 5 recruiters, increasing team productivity by 30% and reducing average time-to-fill by 25% through structured training initiatives. Introduced proactive talent sourcing strategies to attract passive candidates, boosting placement volume by 20% and improving offer acceptance rates by 15%.

Team Leadership Recruitment Productivity Improvement Time To Fill Reduction Talent Sourcing Documentation Management

Technical Recruiter- US/Canada

Collabera Technologies Pvt. Ltd

Jun 2017 - Present (8 years 1 month)

Managed full-cycle recruitment for Fortune 500 tech clients (including Facebook and Google), handling 100+ IT and engineering openings from sourcing to hire. Leveraged online platforms (Monster, LinkedIn) and networking to build a strong candidate pipeline, ensuring timely submissions for nationwide client requirements.