NITIN SHETTY
@nitinshetty
Experienced Global Benefits Expert with a focus on client management.
What I'm looking for
I am a seasoned professional with over 20 years of experience in Service Delivery Operations, Client Management, and Team Management. Currently, I serve as a Global Benefits Expert at Papaya Global India Pvt Ltd, where I leverage my expertise to enhance payroll technology and software solutions. My role involves collaborating with various internal teams to ensure accurate implementation of client requirements and statutory benefits across multiple countries.
Previously, I held managerial positions at Aon Consulting and Flipkart, where I successfully led teams in employee benefits management and catalog operations. My experience encompasses data analysis, project management, and operational efficiency, allowing me to drive significant improvements in service delivery and client satisfaction. I am passionate about fostering team development and implementing innovative solutions to enhance organizational performance.
Experience
Work history, roles, and key accomplishments
Global Benefits Expert
Papaya Global India Pvt Ltd
Jun 2022 - Present (2 years 11 months)
Currently working as a Global Benefits Expert, involved in client calls to discuss payroll and benefit items, researching mandatory benefits in various countries, and providing support to internal teams for data accuracy in the payroll platform.
Manager
Aon Consulting Pvt Ltd
May 2012 - May 2022 (10 years)
Managed a 31-member team in Global Benefits Support, overseeing employee benefits plan management, data analysis, and client onboarding into the Greater Insight Application while ensuring compliance with benefits legislation.
Team Leader – Catalog Management
Flipkart Online Service Pvt Ltd
Feb 2011 - Apr 2012 (1 year 2 months)
Led a team of 22 in managing product launches and catalog specifications, ensuring data accuracy and quality checks while collaborating with tech and business development teams.
Work Leader
Fidelity Investments Business Services Pvt Ltd
Aug 2005 - Feb 2011 (5 years 6 months)
Managed a team of 28 associates in US health insurance and retirement benefits, focusing on process accuracy, error reduction, and training while ensuring effective communication with clients.
Process Associate
Intertitle (First American Corp)
May 2004 - Feb 2005 (9 months)
Worked as a Process Associate creating training materials and mentoring new hires in title insurance and mortgage processes while interacting with onshore counterparts for product-related issues.
Education
Degrees, certifications, and relevant coursework
Bachelor of Science
Bachelor of Science
Vskills
Certification, Compensation and Benefits
Certified Compensation and Benefits Manager from Vskills certified, A Govt of India Undertaking and Govt of NCT Delhi.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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