Nitin Lall
@nitinlall
I build observability strategies, AIOps solutions, and global partner ecosystems that deliver measurable enterprise outcomes.
IndiaWhat I'm looking for
At Grafana Labs, I help high-value enterprise customers turn observability from a technical necessity into a business driver. I advise C-suite stakeholders on maturity roadmaps, Centers of Excellence, scalable architecture, cost efficiency, and ROI.
Previously at ScienceLogic, I led technical discovery, POCs, and SaaS and on-premises solution design for GSI and MSP partners. I maintained an 80%+ year-over-year win rate across GSI opportunities and was recognized as GSI SE of the Year and a Presidents Club recipient in 2023–2024.
At Navisite, I led the strategy, architecture, and launch of cloud-native offerings including Containers as a Service and a Microservices Security Framework. I also built GTM strategy, pricing models, hyperscaler partnerships, and sales enablement for the Cloud MSP portfolio.
Across 24+ years in technology leadership, consulting, product strategy, and pre-sales, I’ve built global teams, managed P&Ls, and established observability and automation Centers of Excellence. I focus on using AI, telemetry, and enterprise architecture to improve reliability, adoption, and measurable operational outcomes.
Experience
Work history, roles, and key accomplishments
As an OA at Grafana, I help our highest-value enterprise customers transform their observability strategy from a technical necessity into a business driver.
- Strategic Advisory: Serve as the trusted technical advisor for C-suite and executive stakeholders, designing long-term observability maturity roadmaps and establishing Centers of Excellence (COE).
- Architecture & Scaling: Guide organizatio
I help customers with drive complex technology and business value, designing SaaS and On-Prem solutions for Global System Integrator (GSI) partners that drive revenue and long-term adoption.
- Solution Architecture: Lead technical discovery, POCs, and custom solution design (SaaS & On-Prem) aligned with complex enterprise requirements for AIOps Observability solution.
I led the strategy, architecture, and launch of next-generation cloud-native offerings—including Containers as a Service and a Microservices Security Framework—designed to modernize multi-tenant Managed Service Provider (MSP) platforms.
- Product & Tech Strategy: Architected secure, multi-tenant Kubernetes and service mesh solutions while establishing the Go-To-Market (GTM) strategy for the entir
Partner Pre-Sales Consultant, Enablement Lead, Solutions Consultant
May 2015 - Jun 2020 (5 years 1 month)
I act as a trusted Consultant Architect across APAC and EMEA, driving technical strategy, architecture, and long-term platform adoption for global enterprise clients, GSIs, and MSP partners.
- Global Architecture & Deployment: Lead the design, architecture, and deployment of Zenoss Service Dynamics (v5.x/6.x) across complex, multi-tenant global environments.
- Technical Pre-Sales: Drive high-stak
Head - Center of Excellence (Intelligent Tools & Automation)
May 2014 - Apr 2015 (11 months)
Head – Center of Excellence (CoE) | Technology Lead – Competency Center (CoC)
Tools, Automation, DevOps & Enterprise Monitoring
- Defined the strategic roadmap for Infrastructure Managed Services, aligning with ITSM, business/IT service models, and automation frameworks
- Led the adoption of CI/CD methodologies, enabling delivery teams to integrate DevOps practices using modern automation toolset
Part of Infrastructure Transformation Service groups, focusing on Data Center Transformation Consulting for clients in APAC and EU (Nordics)
- Enterprise Tools Implementation and Technology Lead architect.
- Worked on multiple clients in APAC and Nordic
- Transition/transformation Solution lead for multiple EU clients
- Consultant for Data Center RIM approach, Consolidation, Migration, Transform
Leading Operations Architecture for End-2-End Business Service Management and Enterprise Management Tools & Automation for Accenture Technology Consulting
Leading Service Delivery Operations primarily focusing on Enterprise Management Tools and Automation workstream (Network Transformation Program across UK/I, EMEA, US and APAC locations)
Responsible for planning strategy and define roadmaps for IO in Accenture with globally standardized Data Centers, Storage, Computing Technologies and Enterprise Management Tools from BMC, EMC and OSS
Managing and monitoring DC infrastructure, managed hosting and messaging environment for all Client Data Centers in US.
- Handling complete terrestrial network infrastructure and network.
- Configuring and managing Cisco routers, Switches, Bay Networks (BPS 2000), Nortel (Passport 1200)}. Setting up and customizing environment for Managed Messaging (Qmail, Sendmail and Serial Mail) on Linux.
- Configuring internet DNS servers, anti-spam (Spamassassin) and anti-virus softwares
(Clam /McAfee/Amavis) on Linux.
- Man
Education
Degrees, certifications, and relevant coursework
Generative AI for Business Leaders
Issued Aug 2023
Amazon Web Services (AWS)
AWS Certified Cloud Practitioner
Issued Oct 2021 · Expired Oct 2024
Indira Gandhi National Open University
Master's degree, Computer and Information Sciences and Support Services
2013 - 2015
Centre for Development of Advanced Computing (C-DAC)
Diploma, Computer Systems Networking and Telecommunications
2003 - 2004
Database and Systems
Indira Gandhi National Open University
Bachelor's degree, Computer and Information Sciences and Support Services
1998 - 2001
Don Bosco School
1986 - 1998
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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