nissa vizcarrondo

I’m a customer service-focused hospitality professional with hands-on front desk experience, including guest check-in/check-out, phone reservations, and handling payments. I’m confident answering guest questions, resolving conflicts, and setting appointments while keeping service efficient and professional.

At Hilton Garden Inn / Wildwood, I was promoted to Executive Director Over Housekeeping. I led hiring and interviewing, handled payroll, coordinated weekly meetings, trained housekeepers, and ensured health department inspections were passed—while maintaining spotless rooms across consistently sold-out occupancy.

I’ve also built strong environmental services experience in healthcare settings, supporting operating rooms and pre-op areas, sanitizing high-touch surfaces, and preparing discharge rooms for the next patient. My work includes replenishing supplies, cleaning nurse stations and staff areas, and supporting OR and laundry tasks with careful, timely room readiness.