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@shyanneanderson
Dedicated housekeeping supervisor with strong leadership and organizational skills.
I am a committed housekeeping supervisor with extensive experience in maintaining cleanliness standards and managing teams in the hospitality industry. At HCW Management - TRU by Hilton, I established and upheld rigorous cleanliness procedures, ensuring compliance with safety and sanitation policies. My role involved training housekeepers and scheduling shifts, which honed my leadership and organizational skills.
Previously, I served as a shift supervisor at KFC, where I led a team to deliver exceptional customer service and maintained accurate records of daily transactions. My ability to train new hires on food handling and customer service techniques contributed to a positive dining experience for our customers. I also have experience as a receptionist, where I managed office tasks efficiently and handled queries with professionalism.
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Work history, roles, and key accomplishments
HCW Management - TRU by Hilton
Established and maintained cleanliness standards and procedures for the entire hotel. Monitored and replenished cleaning product stock, including floor cleaner, bleach, and rubber gloves.
KFC
Led and motivated a team to ensure accurate and efficient customer order fulfillment. Trained new hires on food handling, customer service, and cash register operations.
TNS Loans
Managed daily mail, including receiving, sorting, distributing, and dispatching. Handled transcription, printing, photocopying, and faxing, ensuring messages were passed to appropriate staff.
Degrees, certifications, and relevant coursework
High school diploma, General Studies
Completed high school education, earning a diploma in May 2012. Developed foundational academic skills and prepared for future endeavors.
Software and tools used professionally
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