Candace Isidore
@candaceisidore
Experienced cleaning technician and customer service professional delivering spotless, patient-ready environments.
What I'm looking for
I’m an experienced cleaning technician and customer service representative with 13 years of expertise across commercial cleaning, hospitality, and customer support. I’m known for fast, careful work—especially when disinfecting high-touch areas and keeping spaces immaculate.
Most recently, I worked as an EVS Tech at Kingwood Medical, cleaning and disinfecting patient rooms, surgical suites, and public areas with medical-grade chemicals. I also handled biohazard-safe waste disposal, managed linens and supplies, and maintained floors using equipment for buffing and waxing.
I bring a strong service mindset from roles including FedEx Customer Service Representative and housekeeping positions in healthcare settings. I troubleshoot issues, communicate clearly, and prioritize tasks to reduce delays, resolve disputes, and keep operations running smoothly in fast-paced environments.
Alongside cleaning and customer support, I have medical experience as a Medical Assistant, preparing patients, assisting physicians, administering medications and injections (as permitted), and supporting lab specimen collection and basic testing. I’m motivated to apply my reliability, sanitation standards, and client-focused approach to a team that values high quality work.
Experience
Work history, roles, and key accomplishments
EVS Technician
Kingwood Medical
Apr 2024 - Dec 2024 (8 months)
Cleaned and disinfected high-touch areas including patient rooms, surgical suites, and public spaces using medical-grade chemicals. Safely handled trash, recyclables, and biohazardous materials and restocked supplies while maintaining clean floors using heavy equipment for buffing and waxing.
Medical Assistant
We Care Affordable
Aug 2023 - May 2024 (9 months)
Prepared patients for examinations and procedures, assisted physicians during exams and minor surgeries, and administered medications and injections as permitted. Collected and prepared lab specimens, performed basic lab tests (e.g., blood draws and urinalysis), and sterilized instruments while maintaining equipment readiness.
Housekeeping Aide
Kingwood Hospital
Feb 2022 - Jun 2023 (1 year 4 months)
Performed basic cleaning and deep sanitation in patient and public areas while organizing spaces to complete housekeeping tasks efficiently. Maintained cleanliness standards through routine dusting and floor care, including mopping and vacuuming.
Assisted customers with package tracking, delivery timelines, and shipping options, and troubleshot issues including delivery delays, missing packages, and billing disputes. Provided consultative services for printing, packing, and shipping at FedEx Office.
Housekeeper
Deerbrook Skilled Nursing and Rehabilitation
Jan 2016 - Jun 2018 (2 years 5 months)
Maintained cleanliness and tidiness in assigned rooms by completing dusting, vacuuming, mopping, and linen changes to meet high standards. Applied efficient cleaning techniques to complete tasks on time and replenished room supplies to support a welcoming environment.
Greeted customers and provided friendly service at the register while assisting with store tasks as needed. Supported day-to-day operations through accurate customer service and helpful in-store support.
Front Desk Agent
Pyramid Global Hospitality
Feb 2007 - Dec 2007 (10 months)
Provided professional guest services by managing check-ins/check-outs, reservations, and guest account management. Resolved guest complaints promptly, maintained lobby security, and offered local information and recommendations.
Delivered customer service focused on guest satisfaction while preparing food items. Maintained cleanliness and hygiene standards in a fast-paced restaurant environment.
Sales Associate / Cashier
7-Eleven
Operated the cash register and processed customer transactions accurately while preparing food items and following food safety standards. Stocked shelves to ensure product availability and maintained compliance with company policies and TCB certification.
Customer Service Phone Rep
Premium Retail Services
Sold AT&T products and services and handled customer inquiries, including resolving billing disputes. Guided customers through technical troubleshooting for internet, TV, and phone services and updated accounts in CRM.
Cleaning Technician
Take Pride Cleaning
Performed thorough cleaning and sanitization of assigned floors, surfaces, and fixtures using specialized equipment and cleaning agents. Followed safety protocols, maintained cleaning supply inventory, responded to cleanliness requests, and trained new cleaning technicians on proper techniques.
Housekeeping Supervisor
The Bridge At Lake Houston
Oversaw housekeeping operations to ensure cleanliness standards were met and assisted with decorating for events to enhance guest experience. Supported event planning and organizing tasks as needed.
Education
Degrees, certifications, and relevant coursework
Everest Institute-Bissonnet
Medical Assistant, Medical Assisting
2012 - 2015
Completed a Medical Assistant trade school program at Everest Institute-Bissonnet from 2012 to 2015.
Humble High School
High School Diploma, High School
2000 - 2005
Earned a high school diploma from Humble High School from 2000 to 2005.
Availability
Location
Authorized to work in
Job categories
Skills
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