I'm seeking a remote role in Trust & Safety, content moderation, or community operations where I can contribute to platform safety and digital integrity. I thrive in async-first environments that value deep focus, strategic execution, and clear written communication. My ideal team is mission-driven, collaborative, and committed to building inclusive online communities.
NALooking for a job
Nipun Aggarwal
@nipun
Community Ops Lead | Trust & Safety Specialist | Platform Integrity & Engagement
IndiaWhat I'm looking for
I’m a digital safety and community operations professional with 5+ years of experience across moderation, trust & safety, and user engagement. My journey spans major platforms like Meta and Twitter, where I’ve handled graphic content, enforced evolving policies, and communicated directly with internal stakeholders to ensure compliance and trust.
Currently at Khoros, I manage escalations, superuser engagement, and strategic reporting for large communities. I’m passionate about building safe, inclusive digital spaces and thrive in roles that require empathy, precision, and collaboration. I’m now looking for remote opportunities in Trust & Safety, policy enforcement, and backend community ops.
Experience
Work history, roles, and key accomplishments
KHCurrent
Community Coordinator
Khoros
Feb 2024 - May 2025 (1 year 3 months)
Manage content moderation, community engagement, and escalations for leading brands. Oversee spam control, superuser programs, and trend analysis. Coordinate with clients and internal teams to ensure a safe, active, and policy-compliant online community environment.
TMModerated user-generated content on an online gaming platform, ensuring compliance with community standards. Interpreted slang, trending terms, and cultural context to detect abuse or misuse. Reviewed and removed inappropriate content to maintain a safe user environment
COSafety Ops Analyst
Cognizant
Sep 2021 - Jul 2022 (10 months)
Reviewed user-generated content for policy violations, including hate speech, harassment, and child safety. Ensured compliance with global legal standards and internal guidelines. Flagged and escalated high-risk content to maintain a secure, respectful digital platform.
NESenior Content Analyst
Neubotic
Apr 2019 - Sep 2021 (2 years 5 months)
Reviewed sensitive and graphic content to ensure compliance with platform policies and regulatory standards. Identified violations, flagged non-compliant material, and ensured accurate, timely moderation to maintain a safe digital environment.
LI
Evaluated search results for relevance and accuracy based on user intent. Classified and rated web content, identified low-quality or irrelevant results, and provided feedback to improve search engine performance. Ensured high accuracy while working independently in a remote setup.
Education
Degrees, certifications, and relevant coursework
IUIndira Gandhi National Open University
Bachelor of Arts, Psychology
2020 - 2025
IUIndira Gandhi National Open University
Bachelor of Arts, History
2017 - 2020
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
20k-30k USD
Social media
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