Vi C

I am a detail-oriented Policy Enforcement and Trust & Safety professional with over 4 years of experience in content moderation, risk management, and operational excellence. My expertise lies in analyzing large-scale user-generated content and identifying emerging abuse trends, which has allowed me to drive enforcement improvements through data-backed insights. I have a proven ability to collaborate cross-functionally with policy, legal, and engineering teams to ensure guideline compliance while balancing user safety and freedom of expression.

In my current role as a Content Policy Enforcement Specialist at Google Concentrix, I enforce content policies across over 300 user-generated items per week with an impressive accuracy rate of 99%. My proactive tracking of moderation performance metrics has led to a 20% boost in review efficiency. I have also developed visual dashboards and infographics that have reduced onboarding time by 30%, showcasing my passion for leveraging data and process enhancements to scale moderation operations effectively.