Vi C
@vic
Detail-oriented Policy Enforcement and Trust & Safety professional.
What I'm looking for
I am a detail-oriented Policy Enforcement and Trust & Safety professional with over 4 years of experience in content moderation, risk management, and operational excellence. My expertise lies in analyzing large-scale user-generated content and identifying emerging abuse trends, which has allowed me to drive enforcement improvements through data-backed insights. I have a proven ability to collaborate cross-functionally with policy, legal, and engineering teams to ensure guideline compliance while balancing user safety and freedom of expression.
In my current role as a Content Policy Enforcement Specialist at Google Concentrix, I enforce content policies across over 300 user-generated items per week with an impressive accuracy rate of 99%. My proactive tracking of moderation performance metrics has led to a 20% boost in review efficiency. I have also developed visual dashboards and infographics that have reduced onboarding time by 30%, showcasing my passion for leveraging data and process enhancements to scale moderation operations effectively.
Experience
Work history, roles, and key accomplishments
Content Policy Enforcement Specialist
Google Concentrix
Jan 2023 - Present (2 years 6 months)
Enforced content policies across 300+ user-generated items per week with 99% accuracy, maintaining precision and recall above 98%, reducing brand risk and enhancing platform trust. Proactively tracked moderation performance metrics (throughput, SLA, error rates), enabling process improvements that boosted review efficiency by 20%.
Purchase Operations
Toyotetsu
Jan 2021 - Dec 2023 (2 years 11 months)
Coordinated imports of high-value equipment (worth \u20b9140 Cr / ~$15 Mn) by liaising with global suppliers and internal stakeholders. Led RFQ processes end-to-end, including vendor management, price negotiations, and procurement decisions.
Education
Degrees, certifications, and relevant coursework
Acharya Institute of Technology
Bachelor of Engineering, Engineering
Studied engineering principles and practices at Acharya Institute of Technology. Gained foundational knowledge and practical skills in the field.
Sri Chaitanya E-Techno School
High School Diploma, General Studies
Completed high school education at Sri Chaitanya E-Techno School. Focused on core subjects to build a strong academic foundation.
Availability
Location
Authorized to work in
Job categories
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