Polkam Sai
@polkamsai
I review high-risk content and resolve complex platform safety and compliance escalations.
IndiaWhat I'm looking for
At Wipro, I review high-risk text, images, and videos against strict platform safety guidelines.
I resolve edge-case tickets and grey-area content escalated by entry-level associates or automated AI filters, including user appeals involving account suspensions and content removals.
I investigate community-standard violations, copyright breaches, and localized legal non-compliance while tracking queue volumes to support Service Level Agreement targets.
I'm recognized as the Shining Star of the Team and bring team leadership, conflict resolution, client relationship management, and advanced Excel reporting skills.
Experience
Work history, roles, and key accomplishments
Audited complex content against platform safety guidelines, managed escalations, monitored service levels, enforced compliance, and reviewed appeals for final decisions.
Education
Degrees, certifications, and relevant coursework
SPR Degree College
Bachelor of Commerce, Commerce
Pursued a Bachelor of Commerce degree at SPR Degree College, affiliated with Osmania University, completing in 2024.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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