Sunando Dutta

I’m a digital safety professional and content moderator with nearly 6 years of total professional experience, including over 4 years of dedicated expertise in digital content curation and community management. I leverage AI-driven tools alongside nuanced human judgment to enhance user safety and engagement, while applying community guidelines, brand standards, and legal requirements with consistency. In my roles, I’ve served as a primary line of defense by filtering out harmful, inappropriate, and illegal content.

At Wipro Limited (Project: Libra Brand & Safety), I review user-generated text, images, videos, audio, and live streams, enforce platform policy for categories like Adult Nudity, Child Exploitation, Hate Speech, Bullying and Harrasment, and Violent/Gruesome content, and manage user reports from investigation to resolution. I also handle escalations for complex, ambiguous, or highly sensitive safety and legal cases, partnering with senior management and specialized trust and safety teams to protect both users and platform reputation. Earlier, as an Operation Representative at Concentrix Daksh Services India Pvt. Ltd. (Trust & Safety Administration), I balanced high-volume automated tools with careful review to remove misinformation, spam, scams, hate speech, and graphic violence, including issuing warnings and routing gray-area cases for further action.