Sowmya Adhunuri
@sowmyaadhunuri
Experienced content moderator ensuring safe communities and policy compliance.
IndiaWhat I'm looking for
I am an experienced content moderator with 34 months of hands-on experience at Genpact, focused on maintaining safe online communities through consistent application of platform policies.
I review and analyze user-generated content including text, images, and accounts, taking actions such as restricting, removing, escalating, or restoring content using specialized tools and channels.
I bring strong critical thinking and decision-making skills, consistently meeting efficiency targets and maintaining an error rate below 0.5%; I reviewed an average of 300 content cases daily with a reported 99% accuracy rate.
I am certified in Trust and Safety procedures and licensed to handle government/high-priority and escalated issues; I prioritize objective, unbiased moderation and proactive measures that reduced inappropriate content by 25%.
Experience
Work history, roles, and key accomplishments
Monitored and moderated user-generated content to ensure compliance with community guidelines, resolving an average of 300 cases daily with a 99% accuracy rate and reducing inappropriate content by 25%. Maintained error rate below 0.5% while escalating high-priority issues.
Education
Degrees, certifications, and relevant coursework
Bharati Degree College
Bachelor of Commerce, Commerce (Computers)
Grade: 7.91
Completed a Bachelor's of Commerce (Computers) program with a CGPA of 7.91.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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