Sowmya Adhunuri

I am an experienced content moderator with 34 months of hands-on experience at Genpact, focused on maintaining safe online communities through consistent application of platform policies.

I review and analyze user-generated content including text, images, and accounts, taking actions such as restricting, removing, escalating, or restoring content using specialized tools and channels.

I bring strong critical thinking and decision-making skills, consistently meeting efficiency targets and maintaining an error rate below 0.5%; I reviewed an average of 300 content cases daily with a reported 99% accuracy rate.

I am certified in Trust and Safety procedures and licensed to handle government/high-priority and escalated issues; I prioritize objective, unbiased moderation and proactive measures that reduced inappropriate content by 25%.