Dean D’Andrea

Led training sessions for service workers in County Durham, focusing on Prescription Medication Misuse and Domestic Abuse Awareness. Created customised sessions for schools and colleges, educating students aged 8 to 16 about drug and alcohol laws.

Travelled the country as a member of HR, assisting with the opening of new sites within supermarkets. Ensured structural build and finish, correct delivery of equipment, and food delivery.

Responsible for daily store operations, hiring, and training staff on company values. Adapted training methods to suit different learning styles and joined the Head Office Training team to prepare new store teams.

Hired as a Supervisor, holding general responsibilities over shift running, restocking, ordering, and task delegation. Controlled wastage, managed store P&L, and drove sales.

Trained team members across different company roles, tailoring teaching methods to each person's learning style. Managed multiple sites, overseeing store and operational costs, and monitoring the profit and loss (P&L) of eight stores.

Gained experience preparing sandwiches and salads, baking pastries, and preparing Barista drinks to a high standard. Managed restocking, cleaning, and continuous maintenance of machinery.

Managed payroll and HR-related matters for over 400 employees, acting as the primary contact for payroll and interpersonal issues. Specialised in ensuring proper training and development during the hiring process and oversaw the onboarding of new HR staff.

Trained new staff for multiple stores, coached teams on new seasonal drinks and company standards, and managed store operations. Focused on driving sales, boosting team morale, and encouraging staff development.

Studied TESOL, with their dissertation focusing on the preference for descriptive language learning over prescriptive methods. During university, they supported international students in adjusting to the North-East and provided private tutoring, specializing in academic writing and business English.