Georgia Leighton
@georgialeighton
Shift Manager and Barista delivering exceptional customer service under pressure.
What I'm looking for
I’m a Barista Maestro (Shift Manager) at Costa Coffee, focused on keeping shifts running smoothly while delivering consistently high-quality customer service in a busy drive-thru environment. I thrive in fast-paced settings where clear communication and calm decision-making matter.
In my current role, I manage daily operations, maintain high standards, and ensure customer satisfaction. I also train and supervise staff, helping teams stay organised, work efficiently, and keep service and cleanliness levels strong.
Before Costa Coffee, I worked as a Security Officer – Stansted Airport (2022–2024), where I ensured passenger safety and compliance with airport regulations. I delivered excellent customer service under pressure and collaborated effectively as part of a large, fast-paced team.
Earlier experience includes working as a Production Operative at Siemens Healthineers (2020–2022), where I supported production lines with accuracy and quality, met targets, and maintained attention to detail in a regulated environment. I began my career as an Apprentice Hairdresser at Elite Hair Design (2016–2020), building strong customer relationships while maintaining salon hygiene and presentation standards.
Experience
Work history, roles, and key accomplishments
Barista Maestro
Costa Coffee
Jan 2024 - Present (2 years 5 months)
Managed daily operations and ensured smooth shift running in a busy drive-thru environment. Delivered high-quality customer service, trained and supervised staff, and maintained store cleanliness and organisation.
Security Officer
Stansted Airport
Jan 2022 - Jan 2024 (2 years)
Ensured passenger safety and maintained compliance with airport security regulations. Delivered customer service under pressure and collaborated effectively within a fast-paced team environment.
Worked on production lines to maintain accuracy and quality while meeting production targets. Maintained attention to detail in a regulated environment and supported safe, efficient operations.
Apprentice Hairdresser
Elite Hair Design
Jan 2016 - Jan 2020 (4 years)
Provided professional customer service in a busy salon and assisted stylists with daily tasks. Built client relationships while maintaining salon hygiene and presentation standards.
Education
Degrees, certifications, and relevant coursework
Stour Valley Community School
GCSEs, General Education (GCSE)
Grade: All grade C
Completed GCSEs at Stour Valley Community School, achieving grade C in all subjects, including English and Maths.
Availability
Location
Authorized to work in
Job categories
Skills
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