Niniveth Gonzalez
@ninivethgonzalez
I manage high-volume client communications, scheduling, payments, and front-desk operations in busy offices.
United StatesWhat I'm looking for
I'm currently supporting Rafí Law Group's front desk, managing 90–100+ inbound calls and a 500–600+ daily email inbox while handling sensitive client information with discretion.
Previously, I scheduled appointments, processed payments, updated client records, and resolved customer concerns at Hello Sugar. At Jones Ford Buckeye, I welcomed customers, routed calls, supported scheduling and payments, and kept service moving in a busy dealership environment.
I'm bilingual in English and Spanish, with a patient, organized approach to client service, accurate record updates, and confidential administrative work. I'm interested in bringing these skills to Valleywise Health as a Registration Specialist.
Experience
Work history, roles, and key accomplishments
Receptionist
Rafi Law Group
Sep 2025 - Present (1 year 1 month)
Managed 90-100+ inbound calls daily, directed client needs, and monitored a high-volume email inbox. Provided front-desk support and handled sensitive client information with discretion.
Education
Degrees, certifications, and relevant coursework
Southwest Institute of Natural Aesthetics
Attended Southwest Institute of Natural Aesthetics.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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