Nina Allasia
@ninaallasia
I deliver accurate, HIPAA-compliant multilingual patient support in remote healthcare environments.
United StatesWhat I'm looking for
At AMN Healthcare, I maintain a zero-documented-error record across 100+ monthly HIPAA-regulated patient and client interactions while working fully remotely.
I've delivered multilingual healthcare communications at A&A Languages in English and Portuguese, with conversational Spanish and Italian. My reliability and accuracy earned consistent client reassignment requests, and I've built disciplined async workflows, documentation habits, and self-managed quality control since 2019.
At Philips Lifeline, I received a Corporate Award for quality and accuracy on the eCareSystem Monitoring Project Team. As a subject matter expert and peer trainer, I documented platform issues, supported implementation quality before launch, and trained colleagues, managers, and supervisors on documentation standards.
I also bring legal operations accuracy, UAT and regression testing experience, and a calm approach to structured communication under pressure.
Experience
Work history, roles, and key accomplishments
Maintained a zero-documented-error record across 100+ monthly HIPAA-regulated interactions in a fully remote environment. Developed repeatable quality processes adopted by the broader team.
Healthcare Support Specialist
A&A Languages
Jan 2019 - Jan 2023 (4 years)
Delivered multilingual healthcare communications with full HIPAA compliance, both remote and in-person. Earned consistent client reassignment requests through demonstrated reliability and accuracy.
Quality Specialist & Peer Trainer
Philips Lifeline
Jan 2011 - Jan 2014 (3 years)
Selected as department Subject Matter Expert for a major platform implementation, ensuring quality and accuracy before launch. Documented issues with full reproduction steps and severity classifications.
Personal Assistant – Legal Operations
Law Offices of Richard J. DeAngelis, LLC
Jan 2009 - Jan 2011 (2 years)
Audited 200+ legal records and contracts with 100% accuracy under strict regulatory standards. Optimized document workflows, improving turnaround efficiency by 15%.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Business Administration
Pursuing a Bachelor of Science in Business Administration.
Vanderbilt University
Micro-Credential, Prompt Engineering
Enrolled in a Prompt Engineering for ChatGPT course on Coursera.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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