Ena Vukomanović

Involved in AI project development through model training, evaluation, performance optimization, and data quality. Assists clients through contact center communication channels and administers information in contact center software.

Provided administrative assistance in project implementation and realization of projects. Also handled HR department tasks and website content writing.

Organized and managed the voting committee for local elections, elections for members of the Croatian Parliament, presidential elections, and council elections for local committees.

Wrote website copy and articles for the company.

Handled guest check-in and updated data. Worked at the currency exchange office.

Assisted the chef in a pizzeria environment.

Worked in reception (check-in, information booth) and restaurant (inventory management, cashier, food preparation) as part of the Work & Travel program.

Worked as a cashier at the retail store.

Assisted campsite manager, informed and positioned campsite stewards, and handled event logging at Dimensions and Outlook festivals.

Handled social media promotion, program planning, and contacted sponsors, suppliers, and program contractors for the Casanova Festival.

Worked as a cashier at the retail store.

Conducted market research for the company.

Provided assistance in event management and presented the program to guests from domestic and international universities.

Participated in the preparation of a tourist guide for Istria, Croatia.

Hosted at the 100th meeting of the UNWTO Executive Council, providing assistance and support.

Partial qualification in UX Design at Algebra University, Zagreb, from December 2023 to September 2024.

Completed webinar on Tourism Development (primarily rural) and digital society, part of the RAISE Youth project.

Completed webinar: Basics of Digital Marketing, a Grow with Google Programme.

Training for computer operator as part of ECDL (European Computer Driving Licence).

Master's Degree in Culture and Tourism from the Department of Interdisciplinary, Cultural and Italian Studies. Thesis: 'Challenges of Destination Planning'.

Educational program on organization and production of cultural events, covering planning, management, financial management, and marketing.

Activities and societies: Practical class: event organization, Malin in Medulin (Istra Inspirit project)

Bachelor's Degree in Culture and Tourism from the Faculty of Economics and Tourism Dr. Mijo Mirković. Thesis: 'Services and the Importance of Customer Relationship Management in Culture and Tourism'.

High school with extended foreign language curriculum.