Looking for a job

Niekisha Robinson

@niekisharobinson

Message

I deliver accurate email-based customer support, order processing, data entry, and administrative operations.

Canada

Message

What I'm looking for

I'm looking for a remote, non-phone position in email support, live chat, data entry, or back-office customer operations where I can provide accurate, organized customer and administrative support.

I've supported customers and daily operations at Leaves of Life Herbal Store through email and digital communication, responding to inquiries and providing accurate information.

I process customer orders, payments, and updates while maintaining detailed customer records, inventory information, and confidential documentation.

My work includes data entry, scheduling support, document organization, and resolving customer concerns through professional written communication.

I'm seeking a remote, non-phone role in email support, live chat, data entry, or back-office customer operations where accuracy and organization matter.

Experience

Work history, roles, and key accomplishments

Front Desk Receptionist

Leaves of Life Herbal Store

Feb 2015 - Nov 2025 (10 years 9 months)

Provided customer support through email and digital communication channels, processed orders and payments, and maintained accurate records. Managed inventory and supported administrative tasks with attention to detail and confidentiality.

Customer Service Email Communication Order Processing Data Entry Inventory Management Administrative Support Problem Solving Time Management Microsoft Word Excel Google Docs

Personal Support Worker (PSW)

Sage Care Retirement Home

May 2024 - Sep 2024 (4 months)

Followed procedures while maintaining attention to detail and accuracy. Communicated clearly with residents and staff to ensure quality care and safety, and maintained accurate documentation.

Attention To Detail Communication Skills Documentation Interpersonal Skills Patience Organization