Brianne Golding
@brigolding
Passionate Customer Service Representative - Interested in Remote Position
What I'm looking for
As a seasoned customer service professional, I have honed my skills in providing exceptional service to clients. With a strong background in customer-facing roles, I possess excellent written and verbal communication skills. I genuinely enjoy to build rapport with customers and go the extra step to make every interaction unique and personable. I am seeking a remote role to challenge myself and leverage my customer service expertise, many transferrable skills, learn new skills and to be provided with opportunities for growth and professional development.
Throughout my career, I have consistently exceeded expectations in my roles, demonstrating my ability to multitask, work independently, and build strong relationships with customers. I am always open to learning new skills and finding creative ways to utilize them, making me a wonderful addiction to your team. I am proficient in using various software and technology, including SAP, Sales Force, Microsoft Office, and more.
I am seeking a similarly challenging remote role that leverages my customer service expertise, many transferrable skills and provides opportunities for growth and professional development. I am absolutely interested in taking on a new challenge for a new role that would be easy to switch to based on my previous experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Absolute Results
Mar 2023 - Present (2 years 7 months)
Made outbound calls to dealerships customers to invite them into special sales events and stayed up to date on the special sales to keep customers informed.
Specialized Customer Service Representative
Acklands Grainger
Apr 2021 - Mar 2023 (1 year 11 months)
Handled customer inquiries, managed purchase orders and invoices, and built relationships with customers while utilizing SAP and Sales Force.
Call Center Agent
Dr. Sam Dhaliwal & Associates
Mar 2020 - Jan 2021 (10 months)
Managed inbound and outbound calls, scheduled appointments, and performed administrative tasks while ensuring accuracy and efficiency.
Education
Degrees, certifications, and relevant coursework
Brianne hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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