Open to opportunities

Shahida Alkozai

@shahidaalkozai

Message

Reliable Virtual Assistant delivering accurate customer support and efficient email management.

Canada

Message

What I'm looking for

I’m looking for a role where I can deliver accurate, timely, and professional support—managing customer emails and live chat, handling data entry and internet research, and formatting Word/PDF documents with strong confidentiality and organization.

I’m a reliable Virtual Assistant with strong communication skills, focused on delivering accurate, timely, and professional service. I’ve supported customers through managed customer emails and live chat support, keeping responses clear and dependable.

I also handle essential administrative and data tasks, including data entry, internet research, and time management. I’m highly organized and dependable, and I complete tasks on time while maintaining confidentiality.

In addition, I format Word and PDF documents, edit and format PDFs, and organize files and records. I’ve created resumes and invoices and prepared travel itineraries, approaching each request with attention to detail and a quick-learning mindset.

Experience

Work history, roles, and key accomplishments

Virtual Assistant & Customer Support

Freelance / Personal Projects

Provided virtual assistant and customer support services including managing customer emails, live chat support, and data entry. Handled administrative tasks such as document formatting (Word/PDF), internet research, and organizing files while maintaining confidentiality.