Nicole Struwig

I am a versatile administrative and patient care professional based in Richards Bay, South Africa, with over 20 years of cross-industry experience spanning medical reception, accounts administration, office management, patient care coordination, and digital marketing. I have worked across healthcare, hospitality, retail, and corporate environments — always in roles where precision, reliability, and genuine people-care are non-negotiable.

My healthcare background is one of my strongest differentiators. I spent seven years as an optical assistant across various optometry practices — including transcribing dictated referral letters from optometrists to ophthalmologists — before progressing into patient care coordination at a dual-branch audiology practice, where I managed the intake and scheduling of up to 50 patients daily across two locations. I hold certification in Person-Centred Care from the Ida Institute, covering Active Listening, Empathy, Tele-Audiology, and Open-Ended Questioning, and I am trained in HPCSA social media ethics compliance.

On the administrative and accounts side, I have managed full financial operations — debtors, creditors, bank reconciliations, invoicing, payroll, and monthly reporting — for businesses ranging from industrial companies to multi-revenue hospitality operations. I was brought into Imvubu Lodge and Richards Bay Caravan Park at inception to implement all operational and financial structures from the ground up, which speaks to my ability to deliver independently without hand-holding.

I am also the founder of MuseWave Media, a boutique digital marketing agency specialising in social media management, content creation, and health sector marketing for small businesses beginning their digital footprint journey.

I am fibre-connected, fully remote-ready, and available immediately. I bring calm composure, meticulous attention to detail, and a proactive communication style to every team I am part of — and I am at my best in structured, purposeful environments where the work I do genuinely makes a difference to the people around me.

📍 Richards Bay, KZN, South Africa

🕐 SAST (UTC+2) — flexible on hours

💼 Open to remote roles in medical admin, patient coordination, executive assistance, and accounts administration

🌐 musewavemedia.co.za