Nicole Sistrunk
@nicolesistrunk
Dedicated customer service professional with diverse industry experience.
What I'm looking for
I'm Nicole Sistrunk, a passionate customer service professional with extensive experience across various roles in the hospitality and legal sectors. My journey has taken me from being a hotel receptionist to a legal assistant, and even a reiki practitioner. I thrive on making others feel valued and heard, which is evident in my work as a concierge and customer support representative.
Throughout my career, I have developed a strong skill set that includes content creation, problem-solving, and exceptional communication. My roles have allowed me to connect with diverse individuals, ensuring their needs are met with empathy and efficiency. I am always eager to learn and adapt, which has enabled me to excel in different environments and contribute positively to my teams.
Experience
Work history, roles, and key accomplishments
Food Runner & Cleaner
Foodhallen
May 2023 - Present (3 years 1 month)
Worked as a runner, hostess, and professional cleaner for the food hall in The Hague during a temporary summer position.
Night Hotel Receptionist & Hostess
Yays Hotel
Jan 2023 - Jan 2024 (1 year)
Managed front desk operations, checked customers in, and assisted with their needs throughout the night, also performed concierge duties.
Content Writer/Moderator
Gumtree Dept
Dec 2017 - Jan 2019 (1 year 1 month)
Worked in customer service for the Gumtree Ad department, handling content writing, customer queries via email and chat, and reporting fraudulent accounts.
Customer Support & Receptionist
Ragghianti Freitas Law Firm
May 2016 - Dec 2017 (1 year 7 months)
Managed front desk operations, responded to ticket queries, and performed concierge responsibilities while creating content for the firm's website.
Certified Counselor
Self Employed
Apr 2015 - Feb 2017 (1 year 10 months)
Provided counseling services via Skype and phone calls, helping clients navigate various challenges with empathy and support.
Legal Customer Support & Receptionist
Armstrong Donohue Law Firm
Jan 2005 - Jul 2015 (10 years 6 months)
Provided legal customer support, managed front desk duties, and assisted clients while maintaining office operations.
Spa Assistant & Reiki Practitioner
Reiki of Greater Washington
Jan 2012 - May 2014 (2 years 4 months)
Assisted customers in a spa setting, preparing rooms and providing reiki services to help clients with energy alignment.
Education
Degrees, certifications, and relevant coursework
Nicole hasn't added their education
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Availability
Location
Authorized to work in
Job categories
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