
Vendula Urbancik
@vendulaurbancik
Multilingual professional seeking fully remote freelance opportunities in customer support and administrative assistance.
What I'm looking for
I currently work as a Receptionist and have previous experience in retail and customer service. I enjoy communicating with people, helping customers and keeping things organized.
I am multilingual, speaking German and Czech natively, fluent English, and additional Spanish and Russian. I am also currently learning French.
I am interested in remote freelance opportunities in customer support, virtual assistance and administrative support. I am reliable, adaptable, detail-oriented and always motivated to learn new skills.
Experience
Work history, roles, and key accomplishments
Receptionist / Front Desk Assistant
Podiatry Clinic
Jun 2026 - Present (5 months)
Handles phone calls, emails, and customer inquiries. Schedules appointments, maintains documentation, and supports daily administrative operations.
Retail Assistant
Organic Grocery Store
Jan 2024 - May 2026 (2 years 4 months)
Assisted customers with product inquiries and recommendations. Supported sales and daily store operations, restocked shelves, and maintained product displays.
Education
Degrees, certifications, and relevant coursework
Maisach
Mittlere Reife, Secondary Education
Earned the Mittlere Reife (Intermediate Secondary School Certificate) in secondary education in Germany.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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