Nicole Joyce Gabuco

Managed guest reception and seating arrangements, ensuring a smooth flow of operations. Handled cash transactions and processed payments accurately, maintaining financial records.

Greeted and seated guests, managing reservations and walk-ins efficiently. Provided excellent customer service, ensuring a pleasant dining experience for all patrons.

Provided comprehensive customer support, resolving inquiries and issues efficiently. Maintained high levels of customer satisfaction through effective communication and problem-solving.

Managed reservation bookings and inquiries, ensuring accurate scheduling. Coordinated with various departments to facilitate smooth guest experiences.

Activities and societies: Awarded 'Best in In-flight Service Standards', 'Best in Food Plating', 'Best in Communication Skills', 'Best In-Flight Safety Demonstration', and 'Best in Cabin Crew Smile'. Participated in 'Survival at Sea' and 'First Aid & Basic Life Support' training.

Completed a 5-week Cabin Crew Training program, successfully passing all required high standard modules. The training covered Personality Development, Aircraft Familiarization, In-flight Preparation and Awareness, In-Flight Service Standards, and Cabin Crew Readiness.

Activities and societies: Attended seminars including 'SOAR HIGH: Boarding to Cabin Crew Success' and 'Going Above and Beyond Guest Services'.

Pursued a Bachelor of Science in International Travel and Hospitality Management. This program provided comprehensive knowledge and skills essential for careers in the travel and hospitality industry.

Activities and societies: Member of Guhit Kabataan and UE Kadima dance troupe. Participated in the HUMSS Organization as Publicity and Communications.

Completed studies in Humanities and Social Sciences, focusing on a broad range of subjects within the humanities and social sciences disciplines. This provided a strong foundation for further academic pursuits.