Nicole Itable

I am an IT systems diploma graduate and Valedictorian with hands-on experience in technical support, production operations, and customer-facing sales roles. I combine technical aptitude with strong communication and interpersonal skills to deliver reliable solutions.

In production roles I operated DTF machinery, coordinated schedules, managed shipping & receiving, and performed quality inspections to ensure timely, accurate deliverables. I built relationships with key customers and increased average order size by aligning product recommendations to customer needs.

In retail and service positions I handled customer inquiries across phone, email, and in-person channels, resolved complaints promptly, and maintained high standards in cash handling and inventory management. I document technical problems and summarize solutions in clear reports.

I hold IT certifications including Cisco CCNA modules and I seek roles where I can apply technical troubleshooting, production coordination, and customer service strengths to improve operations and client satisfaction.