Open to opportunities

Nicole Fleming

@nicolefleming

Message

Dedicated behavioral health and care coordination professional focused on safe transitions and person-centered support.

United States

Message

What I'm looking for

I’m looking to support clients and families through behavioral health care transitions—coordinating interdisciplinary teams, developing crisis and safety plans, and ensuring clear documentation so treatment stays continuous and person-centered.

I’m a dedicated healthcare professional with experience in behavioral health, care coordination, and resident services. I’m known for strong communication, collaboration with interdisciplinary teams, and supporting individuals and families through complex care needs.

In my Social Services Assistant role, I facilitated care plan meetings to ensure clear, consistent communication between residents and their families to optimize care coordination. I monitored and tracked resident behavior, coordinating with healthcare providers (including podiatrists, audiologists, dentists, and optometrists), worked with 360 Care Counseling services, and collaborated with admissions to ensure seamless resident relocations through quarterly audits of intra-facility transfers.

As a Youth Acute Care Liaison, I coordinate care transitions between hospitals and outpatient providers to ensure continuity of treatment. I collaborate with families and community partners on safe patient transitions, develop and monitor individualized crisis prevention and safety plans through preliminary triages, and support nursing staff with urinary drug screens and required documentation—while preparing and distributing engagement and discharge documentation for families.

Experience

Work history, roles, and key accomplishments

Current

Youth Acute Care Liaison

Current

Sandra Eskenazi Mental Health Center

Oct 2024 - Present (1 year 9 months)

Coordinated care transitions between hospitals and outpatient providers to maintain continuity of treatment. Conducted preliminary triage to support individualized crisis prevention and safety planning and assisted with urinary drug screens and related documentation for families.

Care Transitions Family engagement Triage Clinical Documentation

Social Services Assistant

Greenwood Village South

Sep 2022 - Sep 2024 (2 years)

Facilitated care plan meetings to improve clear communication between residents and families for care coordination. Monitored resident behavior and coordinated with healthcare providers, admissions, and counseling services; also contributed to a person-centered memory care committee for residents with dementia.

Care Coordination Interpersonal Communication Medicare Non Coverage Notifications Person Centered Memory Care 360 Care Counseling Coordination

Assistant Director of RWI

Plainfield Correctional Facility

Feb 2022 - Sep 2022 (7 months)

Assisted in teaching residential, Intensive Out-Patient, and out-patient courses focused on addiction recovery for individuals during incarceration. Supported instruction on how the 12 steps may influence inmates after release.

Addiction Recovery (12 Steps)Behavioral Health Education Course Instruction

Health Screening Coordinator

Greenwood Village South

Sep 2021 - Jul 2022 (10 months)

Performed COVID-era health screenings and supported resident and employee safety during immunizations. Managed resident billing when individuals were wounded or placed on high-alert monitoring.

Health Screenings Data Entry Billing Support & Compliance

Bridal Stylist

Sophia’s Tux & Bridal

Recommended bridal fittings for brides and bridesmaids while building client relationships. Maintained a clean, organized showroom to provide a professional customer experience.

Client Relationships Customer Service