At Summit Products Group, LLC, I lead client-facing initiatives and serve as the liaison between clients and the organization. I maintain CRM information and create Value Analysis Packets for facility credentialing and federal A code submission.
At CTL Medical, I supervised Customer Service, Document Control, and Regulatory departments. I handled communications and device complaints, supported FDA and ISO audits, and maintained Corrective and Preventive Actions and standard operating procedures.
Earlier, I coordinated medical staff credentialing at RJW Barnabas Health, Cooperman, and supported customer service, office management, and scheduling across healthcare and other settings. My experience includes training staff, maintaining accounts, and using QuickBooks for reporting and invoicing.
