Maria Fernandez

As a dedicated bilingual professional, I have a proven track record of success in leading teams and enhancing operational efficiency. My experience spans various roles in healthcare and customer service, where I have consistently demonstrated my ability to solve problems and foster strong interpersonal relationships. Currently, I serve as a Team Lead at Syneos Health, where I collaborate with management to monitor quality and compliance, coach team members, and create training content that drives performance.

Throughout my career, I have been committed to delivering exceptional service and support to both clients and colleagues. My role as an Engagement Center Representative allowed me to educate healthcare professionals on critical safety protocols and ensure that patients received the highest level of care. I take pride in my ability to communicate effectively and provide a 'white-glove' experience for stakeholders, which has been instrumental in my success in various positions.

With a Bachelor of Science in Business Administration and a focus on Justice, I am equipped with the knowledge and skills necessary to navigate complex challenges in the workplace. I am passionate about leveraging my attention to detail and organizational skills to contribute to the success of my next employer.