Nick User

I’m a results-driven Technical Service Specialist with a strong technical foundation in MEP systems—plumbing, HVAC, and electrical troubleshooting. I focus on accurate diagnosis, dependable maintenance, and getting urgent repairs prioritized and resolved efficiently.

My background also includes Public Safety and Emergency Response, where I managed high-volume emergency communications and dispatched personnel to active incidents. I’m used to staying calm under pressure while enforcing safety protocols, documenting detailed incident activity, and keeping communication clear in fast-moving situations.

In service roles, I coordinate with facility managers to streamline workflows and deploy specialized teams when needed. I leverage deep trade understanding to troubleshoot issues on-site and ensure equipment and systems stay at peak operating levels.

I bring a service-first mindset rooted in logistics and communication, supported by certifications such as Forklift, Narcan, QPR Suicide Prevention, and CPR/First Aid. I’m comfortable working in remote-capable environments, using tools like Slack/Zoom alongside Microsoft Office and digital report management to keep operations organized and accountable.