mark cisneros
@markcisneros
Low voltage technician skilled in installation, service, and troubleshooting.
What I'm looking for
I am a dedicated low-voltage technician with hands-on experience installing and servicing fire alarms, security systems, access control, and cable networks across commercial and semiconductor fab environments. I have worked on-site at major facilities performing EMT conduit installations, pulling cable, installing devices and tools, and supporting multiple low-volt crews while maintaining safety certifications such as OSHA-10 and lift/roof/spotter training.
My background includes customer-facing roles with seven years in customer service and sales, plus recent roles as a driver and warehouse/installation technician. I bring strong teamwork, communication, problem-solving, adaptability, and leadership skills, combined with practical tool operation and field experience, to reliably complete installs, inspections, and maintenance in demanding environments.
Experience
Work history, roles, and key accomplishments
Provided rideshare driving services, maintaining customer service standards and on-time pickups since October 2023.
Low Voltage Technician
Brycon Corporation
Nov 2023 - Apr 2024 (5 months)
Installed EMT conduit, low-voltage tools and devices across fab and sub-fab areas and supported warehouse pickup/delivery operations for four low-voltage crews during installs.
Low Voltage Technician
ACT Alarm Control Technologies
Jun 2023 - Nov 2023 (5 months)
Installed security and fire alarm systems, performed fire inspections for apartment and commercial properties, and implemented access control and cable network installations.
Fire Alarm Technician
IES Communications
Oct 2022 - Jun 2023 (8 months)
Performed fire alarm installations and device cabling in fab areas, installing smoke and chemical detectors across fab9 and fab11x and supporting system commissioning.
Customer Service Representative
AT&T / Convergys
Apr 2015 - Oct 2022 (7 years 6 months)
Assisted customers with billing and service inquiries, provided product information, and sold phones and tablets while maintaining high customer satisfaction over a multi-year tenure.
Education
Degrees, certifications, and relevant coursework
Cibola High School
High School Diploma, General Education
1988 - 1991
High school diploma earned at Cibola High School in Albuquerque, New Mexico from August 1988 to May 1991.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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