JTJesus Torres
@jesustorres
Motivated technician pursuing a degree in Computer Science.
United StatesWhat I'm looking for
I am a motivated and dependable individual with a strong background in customer service and technical support. My experience as a Field Technician Trainee has equipped me with the skills to service and maintain electromechanical systems, ensuring operational efficiency for various clients. I pride myself on my ability to diagnose and resolve technical issues, providing first-level support and preventive maintenance to minimize downtime.
In addition to my technical skills, I have extensive experience in event services and security. My roles at Acrisure Arena and Allied Universal have honed my abilities in crowd control, safety enforcement, and exceptional customer service. I am committed to ensuring the safety and satisfaction of guests while maintaining high standards of professionalism. Currently pursuing a Bachelor of Science in Computer Science, I am eager to grow my technical expertise and contribute to innovative solutions in the tech industry.
Experience
Work history, roles, and key accomplishments
Security Patrol Officer
Vintage Group Patrol Services
Jul 2024 - Present (1 year)
Conducted nightly patrols at Palm Desert Country Club to ensure resident safety and addressed homeowner association (HOA) requests. Maintained and corrected any safety concerns addressed by HOA.
Security Officer
Allied Universal Event Services
Apr 2024 - Present (1 year 3 months)
Enforced access control and venue policies to ensure the safety of guests, staff, and assets. Conducted bag checks, monitored checkpoints, and managed crowd control with professionalism.
Desk Guest Services
Acrisure Arena
Jun 2023 - Present (2 years 1 month)
Welcomed and checked guests in, making necessary accommodations and handling cash and payment transactions. Supervised venue security, upheld safety standards for high-profile events, and coordinated with team members to address security breaches.
Event Staff
Allied Universal
Apr 2023 - Present (2 years 3 months)
Assisted festival attendees by providing directions and maintaining a secure event environment. Collaborated with team members to ensure smooth event operations and guest satisfaction.
Education
Degrees, certifications, and relevant coursework
CBCalifornia State University, San Bernardino
Bachelor of Science, Computer Science
Currently pursuing a Bachelor of Science in Computer Science. This program focuses on foundational computer science principles and practical applications.
Nova Academy Early College High School
High School Diploma, General Studies
Completed high school education, earning a High School Diploma. The curriculum provided a strong foundation for further academic pursuits.
Availability
Location
United StatesAuthorized to work in
Job categories
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