
Nickole Webb
@nickolewebb
Medical administrative support professional who coordinated patient visits and clinical support at Dr. Lloyd Quarrie.
What I'm looking for
At Dr. Lloyd Quarrie, I supported medical-practice operations through patient reception, appointment scheduling, and confidential record-keeping. I also assisted with patient preparation and clinical support, including ECGs and vital-sign checks.
At Teleperformance, I handle customer enquiries, resolve service issues, and document interactions in customer-management systems. My experience also includes coordinating daily care routines at New Dawn Nursing Home and providing personal care to residents at Adult Danbury Care Home.
Experience
Work history, roles, and key accomplishments
Handled customer enquiries, resolved service issues, and documented interactions accurately in customer-management systems. Maintained confidentiality and followed established procedures in a fast-paced service environment.
Administrative Support Assistant
Dr. Lloyd Quarrie
Jan 2020 - Dec 2022 (2 years 11 months)
Supported medical-practice operations including patient reception, appointment scheduling, and confidential record-keeping. Assisted with clinical procedures and patient preparation, including ECGs, vital signs, wound dressing, and catheter changes.
Nursing Home Supervisor
New Dawn Nursing Home
Coordinated daily care routines and nursing-home operations for residents. Organized staff duties and supported consistent resident care and communication among team members.
Caregiver
Adult Danbury Care Home
Provided personal care and day-to-day support to elderly residents, including bathing, hygiene, mobility, and daily activities. Supported medication routines and accompanied residents on walks and exercise.
Education
Degrees, certifications, and relevant coursework
NCTVET
Level 3 Diploma, Allied Health
Completed a Level 3 Diploma in Allied Health with a focus on Healthcare Assistance and Patient Care.
South East College
Career Diploma, Practical Nursing
Earned a Career Diploma in Practical Nursing.
HEART/NSTA Trust
Certification, Customer Service
Received a Customer Service Certification.
Denham Town High School
High School Diploma, General Studies
Completed high school education and earned a High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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