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Nick Browne

@nickbrowne

I build email & SMS retention systems that scale revenue for 7–9 figure ecommerce brands.

United States
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What I'm looking for

I want to lead email & SMS retention strategy for high-growth ecommerce brands, owning deliverability, analytics, testing, and revenue-driving automations while collaborating cross-functionally.

I am a backend growth strategist who helps 7–9 figure brands unlock profit through email and SMS. I specialize in building full-stack retention systems that prioritize deliverability, personalized customer journeys, and scalable lifetime value.

I built email ecosystems from scratch—deliverability, segmentation, flows, campaigns, testing, and attribution tracking—and engineered dashboards in Google Sheets and Looker Studio to monitor RPM, flow health, and segment profitability. My work drove $808k in 90-day revenue with $473k attributed to email (flows $400k, campaigns $72k) and launched SMS that produced $117k in the first 30 days.

I’ve recovered client deliverability from Gmail/Hotmail spam, improving open rates from under 10% to 35%+, and raised open rates from ~10% to 30%+ across dozens of businesses. I also increased subscriber opt-in rates by 3.2% and achieved 12x ROI in tested programs.

My approach blends aggressive optimization with strategic clarity: I focus on tracking, testing, offer monetization, and cross-functional training to reduce agency dependency and scale profitable retention operations. I hold a Bachelor's degree in Psychology (2019) and enjoy turning data into revenue.

Experience

Work history, roles, and key accomplishments

SC
Current

Founder & Lead Email Strategist

Sublime Conversions

Jan 2021 - Present (4 years 7 months)

Built full-stack email and SMS retention systems for 7–9 figure brands, driving $808k in 90-day revenue with $473k attributed to email ($400k flows, $72k campaigns) and $117k in SMS in the first 30 days for a 7-figure client. Reduced agency spend 33% and added $5M in bottom-line revenue for a 9-figure skincare brand while improving open rates from 10% to 30%+ and increasing subscriber opt-in by 3.

Education

Degrees, certifications, and relevant coursework

University of Colorado Denver logoUD

University of Colorado Denver

Bachelor's Degree, Psychology

Completed a Bachelor's Degree in Psychology at the University of Colorado Denver in 2019.

Tech stack

Software and tools used professionally

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Nick Browne - Founder & Lead Email Strategist - Sublime Conversions | Himalayas