Nicholas Penate

I am a bilingual (English/Spanish) patient services professional with extensive experience in medical scheduling, insurance verifications, outpatient coordination, and customer-facing roles in clinic and hospital environments. I have worked with EPIC EMR, managed high call volumes, handled payments and co-pays, coordinated referrals and post-op care, and supported clinical teams with discretion and professionalism.

I bring strong organizational skills, time management, and adaptability demonstrated across roles at Venice Family Clinic, Cardiovascular Medical Group, and Universal Studios Hollywood, plus volunteer experience at Kaiser Permanente. I hold certifications including BLS, phlebotomy technician, private tour guide, and training in Excel; I am pursuing nursing credentials with expected completion in 2026.