Niall Fitzmaurice

• Led a team of Solution Engineers supporting a $100M+ ARR Business Applications strategic market portfolio across CRM, ERP, low-code, automation, and AI solutions. Double-digit % annual growth.

• Partnered with Sales, Customer Success, Professional Services, Product, Engineering, and Partner organizations to shape customer transformation strategies, align solutions to business objectives, and ac

• Led the localization and execution of Microsoft Ireland's AI Business Applications SaaS strategy, driving multi-year growth across CRM, ERP, low-code, automation, and AI solutions for strategic, enterprise, mid-market, and SMB customers.

• Accountable for market growth, new customer acquisition, and solution usage across the Business Applications portfolio, partnering with Sales, Customer Succe

• Owned end-to-end delivery and customer success for a portfolio of strategic and enterprise customers, leading complex CRM, ERP, productivity, legacy modernization, and business transformation initiatives from engagement planning through to adoption and value realization.

• Accountable for a $10M+ Professional Services portfolio, partnering with executive stakeholders to align technology investm

• Led the delivery of strategically prioritized projects and programmes across Microsoft Operations, aligning solution delivery with business objectives, customer needs, and operational priorities.

• Partnered with business and technology stakeholders to define requirements, manage delivery execution, and ensure successful adoption of solutions that improved operational effectiveness and business

• Owned end-to-end customer engagements across multiple enterprise ERP initiatives, acting as a trusted advisor from presales and solution design through implementation, adoption, and ongoing value realization.

• Accountable for the successful delivery of SAP implementation projects ranging from targeted business initiatives to full greenfield deployments, partnering with customer stakeholders to

• Owned business-critical SAP solutions supporting order management, revenue processing, and financial operations across EMEA and APAC, partnering with business stakeholders to ensure operational continuity, process efficiency, and successful business outcomes.

• Led business process optimization, localization initiatives, and application change delivery, translating business requirements into te

Led the SAP technical workstream for a greenfield SAP implementation while remaining hands-on in solution design and development. Delivered ABAP enhancements, integrations, data migration components, interfaces, forms, and technical architecture, working closely with functional consultants and business stakeholders to ensure successful implementation.

Provided application support for SAP business-critical processes, resolving production issues, supporting end users, and delivering technical enhancements and change requests. Worked across ABAP development, interfaces, testing, and business process improvement to ensure stable operations and continuous improvement.

Completed a Master of Science in Strategic Management with a focus on Innovation, covering modules in strategy, leadership, and organizational theory.

Modules included strategy, leadership, organizational theory, strategic marketing, corporate finance, business analytics, project & consulting management, innovation, commercialization, entrepreneurship

Earned a Higher Diploma in Business Studies and IT, gaining foundational knowledge in business and information technology.

Pursued a Bachelor of Arts degree with honors in Genetics, focusing on the study of genetic principles and their applications.