Nhung My
@nhungmy
I coordinate remote homestay operations, reservations, guest support, and daily task follow-up.
VietnamWhat I'm looking for
I've coordinated daily operations at La Beaute Sa Pa, supporting international guests in English from booking through check-out.
I managed OTA reservations, guest requests, cleaning, maintenance, task follow-up, and daily income and expense tracking. I also continued coordinating operations remotely while away from the homestay.
My customer-facing experience at ACFC and KingFood Mart strengthened how I listen, communicate clearly, solve issues, and support customers. I'm now focused on remote operations coordination, customer support, and virtual assistant work.
Experience
Work history, roles, and key accomplishments
Homestay Operations Manager
La Beaute Sa Pa
Feb 2023 - Jun 2026 (3 years 4 months)
Coordinated daily homestay operations, communicated with international guests in English, managed OTA reservations, and handled guest inquiries via phone and online channels. Resolved operational issues and managed income and expenses.
Education
Degrees, certifications, and relevant coursework
College Diploma – Tour Guide
College Diploma, Tour Guide
Graduated with a College Diploma in Tour Guide in 2022.
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Salary expectations
Job categories
Skills
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