Alexis Viet Hoang

I’m a hospitality and travel professional with experience across customer service, partner operations, and travel technology.

For over three years, I worked at Expedia Group in Hotel Partner Operations, supporting hotel partners in a fast-paced and international travel-tech environment. I worked closely with partners to resolve operational and booking-related issues, improve processes, and make sure they had the support they needed.

The role taught me a lot about working with different people, handling challenges, and finding practical solutions. It also strengthened my skills in customer service, problem-solving, partner management, communication, and working across different teams.

Being part of a global organisation has shaped the way I work. I’ve learned to be adaptable, take ownership of my work, and look at situations from different perspectives while balancing the needs of partners with business priorities.

As I look for my next opportunity, I’m interested in roles across Operations, Partner Management, Hospitality, Customer Experience, and Business Support. I’m looking for a place where I can use what I’ve learned so far, take on new challenges, and continue to grow.