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I coordinate dealer relations and vehicle valuation quotes at CCC Intelligent Solutions, working directly with dealership management to gather information, monitor requests, and keep follow-ups on schedule.

Before that, I handled Total Loss Claims at Global Lending Services—answering incoming calls, managing individual customer accounts, processing monthly auto payments by phone, and collecting cancellations payments from dealerships.

I also worked in financial services and retail operations, including cashiering and cash handling at Whole Foods Market and K-Mart, plus money transfer and processing duties at Wells Fargo.

Across roles, I’ve focused on fast, accurate processing—insurance verification, claim document gathering, F&I insurance rebates like Extended Warranty and VSC/GAP, and careful handling of confidential customer information.