Serco

We are a leading provider of public services, specializing in delivering essential services to governments and other public sector organizations worldwide. Our operations span across five core sectors: Defence, Justice and Immigration, Transport, Health, and Citizen Services. With a history dating back to 1929, when we were founded as RCA Services Limited, a UK-based division of the Radio Corporation of America, we have a long-standing heritage of expertise and a deep understanding of the regions we serve. Initially, our focus was on providing technical services to the cinema industry, but we soon expanded to support government departments during the Second World War.

Our journey has been one of evolution and growth. In 1987, following a management buyout, the company was renamed Serco, derived from 'Services Company,' and we became a publicly listed company on the London Stock Exchange a year later. This marked a significant turning point as we began to define our product as management itself, rather than solely an engineering and science company. Over the decades, we've expanded our reach globally, with significant operations in the UK & Europe, North America, Asia Pacific, and the Middle East. We pride ourselves on our core capabilities, which include service design and advisory, resourcing, complex programme management, systems integration, case management, engineering, and asset & facilities management. We strive to bring service excellence to our clients by managing their workforces, assets, and data, often leveraging innovative approaches like our user-centered research and design agency, Experience Lab. Our commitment is to help our customers deliver vital services more efficiently while enhancing the satisfaction of their end-users. We aim to be a trusted partner for complex, mission-critical programs, always operating ethically, transparently, and with respect for our people, customers, and the communities we serve.