Nethmi Kaveesha
@nethmikaveesha
Customer Support Representative studying Computer Science and AI, focused on accurate client service and growth.
What I'm looking for
I’m a highly motivated, adaptable professional with a strong educational foundation in Computer Science and Artificial Intelligence. I’m currently pursuing my Bachelor’s degree while gaining professional experience in the financial sector.
As a Customer Support Representative at a financial institution in Athens, Greece, I provide professional assistance to clients regarding financial services and inquiries. I manage and resolve customer issues with accuracy while maintaining high service standards, using communication skills to address client needs effectively.
Before that, I worked as a Restaurant Crew Member (Temporary), where I independently took customer orders, prepared food and beverages, and served with accuracy and speed. I managed front-line operations including handling payments, customer inquiries, and issue resolution, delivering high-quality service under pressure with a positive, team-oriented attitude.
I’m known for being a collaborative team player with an “keen interest in developing organizational and technical skills.” I excel in dynamic environments and I’m committed to continuous professional growth—especially through challenges where I can apply my attention to detail, leadership potential, and team collaboration.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Financial Institution
Aug 2025 - Present (8 months)
Provide professional assistance to clients with financial services inquiries, managing and resolving customer issues accurately while maintaining high service standards.
Restaurant Crew Member
Local Restaurant
Mar 2025 - Mar 2026 (1 year)
Independently take customer orders, prepare food and beverages, and serve with speed and accuracy. Manage front-line operations including payment handling, customer inquiries, and issue resolution while maintaining a positive, team-oriented attitude under pressure.
Education
Degrees, certifications, and relevant coursework
Mediterranean College
Bachelor of Science (BSc) in Computer Science, Computer Science
2025 -
Pursuing a BSc in Computer Science at Mediterranean College in Athens while gaining professional experience in the financial sector.
National Institute of Business Management
Diploma in Computer Science with Artificial Intelligence, Computer Science with Artificial Intelligence
2024 -
Completed a Diploma in Computer Science with Artificial Intelligence at the National Institute of Business Management.
Swarnamali Girl's College
Incomplete Advanced Level (A/L), Advanced Level Studies (A/L)
2023 -
Completed (incomplete) Advanced Level (A/L) studies with subjects including Combined Mathematics, Physics, and Chemistry (English medium).
Hemamali Girls' College
Ordinary Level (O/L), Ordinary Level Studies (O/L)
2020 -
Completed Ordinary Level (O/L) studies with subjects including English, Mathematics, and Science (English medium).
Availability
Location
Authorized to work in
Job categories
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