Nemanja Jovanović

I am a dedicated professional with extensive experience in customer support and management. My journey began as a Manager and Co-Owner at Why Not Caffe, where I honed my skills in scheduling, expense monitoring, and supply management. This role taught me the importance of effective team coordination and operational efficiency.

Transitioning to First Beat Media as a Customer Support Representative Executive, I handled over 200 inbound calls weekly, managed live chats, and resolved technical issues. My ability to articulate solutions and maintain professionalism under pressure has been key to my success in this role. Most recently, I worked as a Gas Station Clerk, where I provided exceptional customer service and ensured smooth operations, further enhancing my multitasking and organizational skills.

Currently, I am involved in special projects at Citizen Lane, focusing on the maintenance and upload of real estate properties on our website. My IT skills, particularly in Microsoft Office and Adobe Photoshop, complement my customer service expertise, allowing me to manage client communications effectively.