Looking for a job

Nelly joshua

@nellyjoshua

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I support customer care, call center, data collection, sales, and marketing operations with accurate record keeping.

Kenya

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What I'm looking for

I'm seeking a dynamic, challenging, and stimulating role where I can develop my skills, apply my knowledge, and contribute professionalism, commitment, and strong organizational support.

I've supported customer care at Enable Motors and call center operations at Fortune Credit, bringing professionalism, communication, and careful record keeping to customer-facing work.

At Ongata Rongai Organization for the Needy, I conducted household enumeration by identifying boundaries, listing household members, administering questions, and accurately capturing responses. I also ensured enumeration materials were available and returned equipment and questionnaires as directed.

I'm a Bachelor of History and International Relations graduate with skills in sales and marketing, social media analytics, MS Office, report generation, office organization, and working effectively with diverse groups.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Fortune Credit

Jun 2025 - Jun 2026 (1 year)

Handled call center operations, assisting customers with their needs and resolving issues.

Call Center Customer Support Communication Skills

Customer Care Representative

Enable Motors

Jan 2025 - May 2025 (4 months)

Provided customer care services, addressing inquiries and ensuring customer satisfaction.

Customer Service Communication Skills Problem Solving

Enumerator

Ongata Rongai Organization for the Needy

May 2023 - Aug 2023 (3 months)

Conducted enumeration exercises, identified boundaries, and visited households to list members. Administered questionnaires and recorded responses accurately.

Data Collection Survey Administration Record keeping Attention To Detail