Open to opportunities

Nekoda Spaulding

@nekodaspaulding

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Motivated sales and social media marketing professional.

Trinidad and Tobago

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What I'm looking for

I am looking for a role that values creativity and customer engagement, where I can contribute to brand growth and enhance customer experiences.

I am a motivated and customer-focused Sales and Social Media Marketing professional with hands-on experience in retail, administrative support, and digital engagement. My passion lies in creating compelling content that drives product visibility and enhances customer experiences. I thrive in environments where I can leverage my strong interpersonal and creative skills to grow brand presence online.

Currently, I work as a Sales Associate and Social Media Marketing professional at Dance / D.R.E.A.M. – The Art and Movement Company Ltd, where I create engaging content to boost event ticket sales and online engagement. My previous roles have equipped me with a solid foundation in customer service, data management, and team collaboration, allowing me to support operational efficiency effectively.

Experience

Work history, roles, and key accomplishments

Current

Sales Associate & Social Media Marketing

Current

Dance / D.R.E.A.M. – The Art and Movement Company Ltd

Aug 2023 - Present (1 year 11 months)

Created engaging content to boost event ticket sales and online engagement. Promoted products and services through social media platforms (Facebook, Instagram, WhatsApp) and engaged with followers, answering inquiries, and supporting the sales team with lead follow-ups.

Content Creation Social Media Marketing Trello Canva CRM Sales Customer Service

Administrative Assistant

M&N Sales

Dec 2020 - Dec 2022 (2 years)

Responded to customer inquiries via email and chat with professionalism and empathy. Managed calendars, scheduled appointments, and coordinated internal communication while also handling data entry, inventory tracking, and customer communication.

Customer Service Administrative Support Google Sheets Microsoft Excel Data Entry Sales Support

Sales Representative

Pennywise Cosmetics Ltd.

Jul 2019 - Sep 2019 (2 months)

Delivered outstanding customer service and supported in-store sales. Maintained store presentation and processed transactions efficiently.

Customer Service Retail Sales Sales Support

Pedicurist & Sales Assistant

Flawless by Janelle

Jan 2019 - Dec 2019 (11 months)

Provided nail care services and advised clients on beauty product choices. Assisted with retail sales and enhanced customer experience.

Nail Care Customer Service Retail Sales

Education

Degrees, certifications, and relevant coursework

YTEPP – Youth Training and Employment Partnership Programme

Certificate, Digital Literacy

Completed a comprehensive program in digital literacy, gaining proficiency in Microsoft Word, Excel, and PowerPoint. Developed skills in email communication, social media management, and understanding internet technologies and ICT concepts.

The University of the West Indies (UWI) Open Campus

Level One Certificate, Nail Technology

Acquired practical skills in nail technology, including acrylic application, pedicures, and manicures. Achieved a Grade A, demonstrating strong proficiency in all aspects of nail care.

Corpus Christi College

CSEC Private Candidate, General Studies

Undertook CSEC examinations as a private candidate, achieving a Grade II in Office Administration and a Grade III in English. This demonstrates foundational knowledge in administrative practices and strong language skills.