Open to opportunities

Afiya Jones

@afiyajones

Message

Customer-focused sales and service professional with social media and POS expertise.

Trinidad and Tobago

Message

What I'm looking for

I seek a role where I can apply customer service and sales skills, manage social channels, grow professionally, and contribute to a collaborative team.

I am a dedicated sales and customer service professional with over two years of hands-on experience delivering exceptional service, managing POS transactions, and supporting team operations. I have also managed social media accounts to advertise products and increase customer engagement while maintaining inventory and a professional sales environment.

Currently pursuing a BSc in General Psychology with a 3.5 GPA, I bring strong communication, teamwork, and problem-solving skills, plus proficiency with POS systems and social media content creation. I am proactive, adaptable to fast-paced settings, and committed to exceeding customer expectations and contributing to organizational goals.

Experience

Work history, roles, and key accomplishments

Sales Associate

A&J Food Delight

Jan 2023 - Jan 2025 (2 years)

Provided excellent customer service, managed POS transactions, maintained inventory and sales area cleanliness, and increased customer engagement through social media advertising.

Customer Service Inventory Management Social Media Management Merchandising Communication Teamwork

Cashier

Courts Furniture Store

Jan 2017 - Jan 2020 (3 years)

Processed transactions, returns, and exchanges with accuracy, handled multiple payment types, maintained an organised checkout area, and provided basic customer support.

Cash Handling Customer Service Returns Processing Time Management Organisation Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

University of the Southern Caribbean

Bachelor of Science, General Psychology

Grade: 3.5 GPA

Pursuing a Bachelor of Science in General Psychology with coursework including Introduction to Statistics and Methods of Social Research; expected graduation in 2027.