Open to opportunities

Karina Espinoza-gift

@karinaespinozagift

Message

Detail-oriented marketing assistant with strong customer service skills.

Trinidad and Tobago

Message

What I'm looking for

I am looking for opportunities to grow in a collaborative and innovative environment.

I am a detail-oriented professional with a solid background in marketing support, customer engagement, and project coordination. My experience includes managing administrative tasks, supporting marketing campaigns, and delivering exceptional customer service. I pride myself on being a strong communicator, fluent in both Spanish and English, and I am eager to contribute to dynamic marketing or customer service teams.

Currently, I am volunteering as a Marketing Assistant with the Project Management Institute Southern Caribbean Chapter, where I support social media campaigns and create engaging content. Additionally, I work as a Project Coordinator at TOSL Engineering Ltd., where I maintain project schedules and facilitate communication between stakeholders. My previous role as a Customer Service Specialist at TTTVSolnet allowed me to build strong relationships with clients and effectively resolve inquiries in both English and Spanish.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator

Current

TOSL Engineering Ltd.

Feb 2024 - Present (1 year 5 months)

Maintained project schedules, coordinated resources, and ensured timely task completion. Facilitated communication between stakeholders to align project objectives and expectations, demonstrating strong organizational and interpersonal skills.

Project Management Organizational Skills Interpersonal Skills Trello

Current

Marketing Assistant

Current

Project Management Institute Southern Caribbean Chapter (PMI

Feb 2024 - Present (1 year 5 months)

Supported the execution of social media campaigns to promote organizational events and initiatives, enhancing visibility and engagement. Created graphics and written content for posts on Instagram, LinkedIn, and Facebook using tools like Canva, ensuring cohesive messaging across digital platforms.

Social Media Management Content Creation Canva Instagram LinkedIn Email Marketing

Customer Service Specialist and Coordinator

TTTVSolnet – ONG

Jan 2022 - Present (3 years 6 months)

Delivered customer service in English and Spanish, effectively resolving inquiries and complaints while building strong client relationships. Handled administrative tasks including scheduling and email communications, and successfully coordinated the delivery of five online courses for 30 participants.

Customer Service Administrative Support Client Relationship Management Course Coordination Problem Solving Scheduling

Education

Degrees, certifications, and relevant coursework

UCAM Universidad Católica San Antonio de Murcia

MSc., Renewable Energy and Sustainability

Focused on advanced concepts in renewable energy technologies and sustainable development practices. Explored interdisciplinary approaches to environmental challenges and energy policy.

Universidad Rafael Urdaneta

BSc., Chemical Engineering

Gained a foundational understanding of chemical processes, thermodynamics, and material science. Developed problem-solving skills applicable to industrial and research environments.