Open to opportunities

Neil Kravitz

@neilkravitz

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Experienced Team Trainer and Culture Advocate

United States

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What I'm looking for

Seeking a role that leverages my expertise in HR strategy development, organizational development, and team leadership to drive business growth and performance improvement.

As a seasoned professional with over 15 years of expertise in organizational development and team leadership, I have demonstrated proficiency in HR strategy development, compliance management, and HRIS implementation. I am known for my innovative approaches and strong communication skills, committed to driving professional development and operational efficiency.

In my current role as Director of People & Culture at Calico Cottage, I have developed HR strategies aligned with the company vision and departmental goals, driving improved employee engagement and retention. I have also led organizational change initiatives, including the implementation of a new HRIS, ensuring smooth transitions and maximizing efficiency.

Prior to my current role, I have held various positions, including Customer Care Manager at Calico Cottage, Facilitator/Trainer at Spader Business Management, and District Manager at Michaels Arts & Crafts. Throughout my career, I have consistently demonstrated my ability to drive business growth and performance improvement, and I am committed to continuing to do so in my future endeavors.

Experience

Work history, roles, and key accomplishments

Current

Director of People & Culture

Current

Calico Cottage

Aug 2022 - Present (3 years 10 months)

As Director of People & Culture, I develop HR strategies aligned with company goals, lead organizational change initiatives, and manage performance processes. I ensure compliance with employment laws, cultivate a positive workplace culture, and administer HRIS and employee benefits programs.

HR strategy HRIS Implementation Employee Relations Compliance Management Team Leadership Benefits Administration Documentation Management Performance Management Organizational Development Executive Communication

Customer Care Manager

Calico Cottage

Jan 2022 - Aug 2022 (7 months)

In my role as Customer Care Manager, I led the customer care team, ensuring efficient operations and flawless order processing. I partnered with quality control and marketing to enhance customer experience and drive company strategies through SOP development.

Customer Support SOP Development Team Leadership Quality Control Order Processing Change Management Training Operational Management

Facilitator/Trainer

Spader Business Management

Sep 2021 - Feb 2022 (5 months)

As a Facilitator/Trainer, I evaluated business practices for dealerships, facilitated group meetings, and provided strategic consultations. I developed presentations on industry trends, contributing to increased profitability and streamlined reporting processes.

Business Analysis Facilitation Consultation Market Analysis Presentation Reporting Data Analysis Knowledge Sharing

District Manager

Michaels Arts & Crafts

Jan 2013 - Dec 2020 (7 years 11 months)

As District Manager, I facilitated a customer-centric culture across multiple stores, coached store managers, and enhanced guest experiences. I implemented streamlined processes, resulting in increased customer satisfaction and operational efficiency.

Customer Experience Coaching Change Management Sales Strategy Training Development Performance Metrics Brand Management