Neha Mishra

·        Supply Chain Strategies: Gathered data for long-term supplier contracts and volume commitments while conducting financial research, spend analysis, station lists, to drivestrategic sourcing decisions; synthesized findings for senior leadership and proactively identified supply risks to safeguard product strategy and business objectives across cross-functional Apple teams accelerating sour

• Promote data insights-based decision and collaborating with business teams across the company to tackle their highest priority and most complicated problems.
• Directed cross-functional initiatives with data science and engineering teams to refine and scale predictive analytics models, ensuring their long-term technical viability and contributing to a 15% improvement in forecasting accuracy for

• Metrics Tracked: Defined PM metrics to track and optimize customer onboarding experience, improving the engagement rate by 10%.
• Product Analytics: Compiled and maintained the project management goal metrics required for senior management review.

• Understand customer needs, define problem statements, research solutions, propose data-driven proposals.
• Articulate and own Product Specification Documents, collaborate with dedicated user research, design, and engineering teams.

• Data Visualization and Dashboards: Implement interactive dashboards, to provide detailed business insights. and increase the reliability of reports by 20%.
• Program Development: Designed and optimized Customer Success programs to boost retention, accelerate growth, and minimize churn and contraction.

• Agile Project Management: Served as Scrum Master by building biweekly sprints and leading standup meetings, prioritize tickets, delegate tasks, and cultivate communication regarding customer issues.
• Implement best practices for system conversions and integrations, resulting in more efficient processes and a 15% reduction in implementation time.

Introduction to Business Analytics: Data manipulation, data visualization, and statistical modeling.

Leading Six Sigma Improvement Project: Covers Six Sigma methodology, problem-solving tools to improve cost, quality, time and variability.

Managing the Lean Enterprise Improvement Program: Capabilities-based strategy; dimensions of performance such as cost, quality and time.

Systems Engineering