Open to opportunities

Nishika C

@nishikac

Message

I improve supply chain operations through analytics, workflow optimization, and team leadership.

United States

Message

What I'm looking for

I'm looking to improve supply chain and business operations through data-driven process improvement, cross-functional collaboration, performance tracking, and team leadership.

At Nordstrom, I lead 40+ associates in supply chain operations, increasing processing speed by 25%, pick rate by 22%, and engagement scores by 30%. I use WMS/LMS tools, Excel macros, and SQL dashboards to improve resource allocation, reduce costs, and give leadership visibility into KPIs.

Previously at DXC Technology, I translated healthcare analytics requirements into process improvements, Power BI dashboards, and data workflows that improved efficiency by 28% and reduced manual reporting by 55%. I've also implemented Generative AI solutions using OpenAI APIs, LangChain, and RAG frameworks to reduce research and information retrieval time by 45%.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager – Supply Chain Management

Current

Nordstrom

Jun 2024 - Present (2 years 3 months)

Led a team of 40+ associates to improve order fulfilment efficiency, achieving a 25% increase in processing speed. Drove process optimization initiatives using WMS and LMS tools, reducing operational costs by 10% and increasing pick rate by 22%.

WMS LMS Excel Macros SQL Data Dashboards Root Cause Analysis Workforce Planning Budgeting Hiring Training Safety Compliance Process Optimization

Associate

Amazon Fulfillment Center

Mar 2024 - May 2024 (2 months)

Conducted inspections of incoming products, processed outbound dock operations, and tracked inventory accuracy. Coordinated with shipping carriers and collaborated with teams to meet end-of-shift deadlines.

Inventory Management Quality Control Shipping Coordination Teamwork

Project Coordinator

Light year Company

Dec 2023 - Mar 2024 (3 months)

Led customer onboarding and service fulfillment for retail phone distribution under federal assistance programs. Identified process gaps, analyzed operational data, and conducted structured meetings to support strategic decision-making.

Customer Onboarding Process Improvement Data Analysis Meeting facilitation Training Stakeholder Liaison

Business Analyst

DXC Technology

Jan 2020 - Jun 2023 (3 years 5 months)

Led requirements gathering and stakeholder workshops for enterprise healthcare analytics initiatives, increasing operational efficiency by 28%. Architected KPI reporting and executive dashboards using Power BI, Snowflake, and Azure Synapse, reducing manual reporting efforts by 55%.